At Sarkars Kichen, we are committed to safeguarding the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us, whether through our website, mobile application, or at our restaurant. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, phone number, email address, home or business address when you place an order, make a reservation, or join our loyalty program.
• Payment Information: Credit card or payment details when you make a purchase.
• Communication Preferences: Information you provide through feedback, reviews, or other communications with us.
• Usage Data: Information on how you interact with our website or mobile application, including IP address, browser type, pages visited, and other online activities.
• Location Information: If you use location-based services on our website or app, we may collect data about your geographic location.

2. How We Use Your Information

We use the information collected for the following purposes:

• Order Fulfillment: To process and deliver your orders or reservations.
• Customer Support: To respond to inquiries, feedback, or concerns you may have.
• Marketing: To send promotional offers, special deals, and updates about our restaurant, but only with your consent.
• Improvement of Services: To analyze user behavior and preferences to improve our website, app, and overall dining experience.
• Legal Compliance: To meet any legal obligations, such as accounting or fraud prevention requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., delivery partners, payment processors), under strict confidentiality agreements.
• Legal Compliance: If required by law or in response to legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our restaurant, customer information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information. These measures include encryption, secure payment gateways, and regular security audits to safeguard your data from unauthorized access or disclosure.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct any inaccuracies in your personal data.
• Deletion: Request the deletion of your data under certain circumstances.
• Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website and app may use cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences and personalize your visits. You can control cookies through your browser settings, but disabling them may affect certain functionalities of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant updates by posting the new policy on our website and updating the “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Sarkar’s Kitchen
GATE NO 3, DLF LANE, APHB Colony,
Andhra Pradesh Housing Board Phase-IV,
Whitefields, Gachibowli, Kondapur,
Hyderabad, Telangana 500032
Ph : +91 8886048206